Privacy policy

This translation is provided for convenience. The Polish version of this document is legally binding.

Last updated: January 4, 2026

LaptopGuru.pl operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a tailored shopping experience (the “Services”). The LaptopGuru.pl store is powered by Shopify, which allows us to offer the Services to you. This Privacy Policy describes how we collect, use, and disclose the personal information of Users who visit and use the Services, make purchases through them, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of the User's personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, the User acknowledges that they have read this Privacy Policy and understand the collection, use, and disclosure of their information as described in this Privacy Policy.

Personal information we collect and process

When we use the term “personal information,” we are referring to information that identifies the User or can reasonably be linked to them. Personal information does not include information that is collected anonymously or that has been de-identified in a way that makes it impossible to identify the User or link it to them. We may collect or process the following categories of personal information, including inferences drawn from them, depending on how the User uses the Services and where they live, and to the extent permitted or required by applicable law:

• Contact details including first and last name, address, billing address, shipping address, phone number, and e-mail address.
• Financial information including credit card, debit card, and financial account numbers, payment card details, financial account information, transaction details, forms of payment, payment confirmations, and other payment details.
• Account information including username, password, security questions, preferences, and settings.
• Transaction information including the items the User views, adds to the cart, adds to a wishlist, purchases, returns, exchanges, or cancels, as well as past transactions.
• Communications with us including information provided in communications with us, for example when submitting a customer support inquiry.
• Device information including information about the customer's device, browser, or network connection, IP address, and other unique identifiers.
• Usage information including information regarding the customer's interaction with the Services, including how and when they use or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from the customer including when they create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information.
• Automatically through the Services including from the User's device when they use our products or services or visit our websites, and through the use of cookies and similar technologies.
• From service providers including when we work with them to operate certain technology and when they collect or process the User's personal information on our behalf.
• From our partners or other third parties.

How we use the customer's personal information

Depending on how the User interacts with us and which Services they use, we may use their personal information for the following purposes:

• Providing, tailoring, and improving the Services. We use the User's personal information to provide the Services, including to perform the contract concluded with the User, process payments, fulfill orders, remember preferences and products the User is interested in, send notifications related to the User's account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage the User's account, arrange shipping, facilitate returns and exchanges, enable the posting of reviews, and create a personalized shopping experience, for example by recommending products related to the User's previous purchases. This may include using the customer's personal information to personalize and improve the Services.
• Marketing and advertising. We may use the User's personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by e-mail, text message, or postal mail, and to show the User online advertisements promoting products or services on our Services or on other websites, including based on items the User has purchased or added to the cart or other activity of the User on the Services.
• Security and fraud prevention. We use the User's personal information to authenticate their account, provide secure payments and purchases, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity and take appropriate steps to combat it, and to protect public safety and secure our services. If the User chooses to use the Services and register an account, they are responsible for keeping their account credentials safe. We strongly discourage sharing your username, password, or other access credentials with anyone.
• Communicating with the User. We use the User's personal information to provide customer support, answer their questions, deliver effective services to them, and maintain our business relationship with them.
• Legal reasons. We use the User's personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to conduct investigations or participate in evidentiary proceedings in civil matters, potential or actual litigation, or other adversarial proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose the User's personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

• In the case of Shopify, we may disclose data to vendors and other third parties that provide services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and present advertisements to the User. For example, we use Shopify to deliver personalized advertising through third-party services based on the User's online activity across different merchants and websites. Our business and marketing partners will use the User's data in accordance with their own privacy notices. Depending on where the User lives, they may have the right to opt out of the sharing of their information for the purpose of personalized advertising and marketing based on their online activity across different merchants and websites.
• When the User instructs us to disclose certain information to third parties, requests it, or consents to it, for example for product shipping or in connection with the use of social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to fulfill obligations arising under applicable law (including in response to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect and defend the Services, our rights, the User's rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about the User's access to and use of the Services in order to provide and improve them. Information provided within the Services will be transferred to and made available to Shopify, as well as to third parties that may be located in countries other than the User's country of residence, in order to provide services to the User. In addition, to secure, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from the User's interactions with our Store, with other merchants, and with the Shopify platform. To provide the User with these advanced features, Shopify may use personal information collected during the User's interactions with our Store, with other merchants, and with the Shopify platform. In such circumstances, Shopify is responsible for processing the User's personal information, including responding to their requests to exercise their rights in connection with the use of the User's personal information for these purposes. To learn more about how Shopify uses personal information and any rights the User may have, please visit the Shopify Consumer Privacy Policy. Depending on where the User lives, they may exercise applicable rights regarding their personal data here: link to the Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites and other online platforms operated by third parties. When navigating to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites. This includes, among other things, the accuracy, completeness, and reliability of information found on those websites. Information the User provides in public or semi-public spaces, including information shared on third-party social platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as explained in the Services.

Children's data

The Services are not intended to be used by children. We do not knowingly collect any personal information about children under the age of majority in the User's jurisdiction. If the User is the parent or guardian of a child who has provided us with their personal information, they may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge of “sharing” or “selling” (as those terms are defined in applicable law) the personal data of individuals under 16 years of age.

Security and retention of the User's data

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information transmitted to us may not be secure while in transit. We discourage the use of insecure channels to send us sensitive or confidential information.

How long we retain the User's personal information depends on various factors, such as whether we need the information to maintain the User's account, to provide the Services to the User, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies.

The User's rights and choices

Depending on where the User lives, they may have some or all of the following rights in relation to their personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline the User's request to the extent permitted by law.

• Right to access/know. The User may have the right to access the personal information we hold about them.
• Right to deletion. The User may have the right to request the deletion of personal information we hold about them.
• Right to correction. The User may have the right to request the correction of inaccurate personal information we hold about them.
• Right to portability. The User may have the right to receive a copy of the personal information we hold about them and to request that it be transferred to a third party, in certain circumstances and with certain exceptions.
• Managing communication preferences. We may send the User promotional e-mails, and the User may opt out of receiving them at any time using the unsubscribe option displayed in our e-mails to them. If the User opts out, we may still send them non-promotional e-mails, such as those about their account or the orders they have placed.

The User may exercise any of these rights where indicated in the Services or by using the contact details below. To learn more about how Shopify uses the User's personal information and the rights they may have, including rights related to Shopify's processing of data, please visit https://privacy.shopify.com/pl.

We will not discriminate against the User for exercising any of these rights. We may need to verify the User's identity before processing their request, in accordance with applicable law. In accordance with applicable laws, the User may authorize an agent to make requests on their behalf to exercise their rights. Before accepting such a request from an agent, we will require proof that the agent has been authorized by the User to act on their behalf, and we may ask the User to verify their identity directly with us. We will respond to the User's request within the time frame required by applicable law.

Complaints

If you have complaints about how we process personal data, please contact us using the contact details below. Depending on where the User lives, they may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with their local data protection authority. A list of the competent data protection supervisory authorities in the EEA can be found here.

International data transfers

We may transfer, store, and process the User's personal information outside of their country of residence.

If we transfer the User's personal information outside of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and notify the User of the changes as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to the User, please call us, e-mail us at info@laptopguru.pl, or write to us at Stefana Batorego 18, Warszawa, 02-591, PL. Under applicable data protection laws, we are the controller of the User's personal information.